Great customer service I haven’t received the product yet as I only just ordered it however the customer service so far has been outstanding! Julian has been wonderful in answering my questions :)

My purchase was a heated vest My purchase was a heated vest, but I found the sizing information very confusing. Once I sent an email request for help advisors guided me through the process of selecting a size. In the end, I was still confused as there didn’t seem to be a direct relationship between the sizing chart and sizing diagram. An advisor the same size as me was the most helpful.

I bought a device from them and it… I bought a device from them and it began failing after only a few days use, and I was using it to give to a very important client. After some documentation of the problem I was having, the agent agreed the product was under warranty and sent me a brand new drive.

ANGRY CUSTOMER I had a standard respose to my 1st Trustpilot review 2 days ago yet no response to my emails requesting a return. My order number is OSUK6288. Please send me return details ASAP. UPDATE: After adding my order number to this they did get in touch and accepted my return. I paid the postage as per the returns policy and received a full refund quite quickly. I wouldn't buy from them again as this caused a lot of stress.

The company has great customer service… The company has great customer service and addresses any concerns in a timely manner. I sent an email to them and within 48 hours as stated had received a reply. I was sent an email when I made my purchase and the communication was excellent.