They are very customer focused They are very customer focused. After raising my concerns with them regarding issues that I had with the product bought from them they addressed it in a timely fashion.

Customer service has been very helpful… Customer service has been very helpful with regards to my order. It was very easy to communicate with them and their response was always very quickly.

Great experience. Great, detailed web page gave me confidence. Design looks superior. Trust Norwegian products. Honored discount. Quick feedback product shipped quickly, great stuff; impressed.

Definitely a SCAM!!! I finally received my Osmo. I plugged it in and it did not work. I thought it needs to charge. I charged it 24 hrs and it would not work, wouldn’t “turn on”. Of course the customer service # was disconnected, so I emailed the company. I received a response that I could return it if it had not been opened and was in the original packaging. I responded that how could I know it didn’t work if I didn’t open the package? It is definitely a scam and I’m out of $180.00. Don’t buy an Osmo, keep your money!

A prompt reply to my email A prompt reply to my email. After an offer of 10 percent off my order and keep my purchase, I still wanted to cancel my order and receive a refund. I was notified the next day that this had been arranged, and I would receive a refund in 5 - 7 working days.