BIG FRAUD COMPANY DO NOT ORDER FROM THEM, THEY WILL STEAL YOUR MONEY! I won't give you the order number because you didn't give any phone number so that my lawyer could speak to your customer service. You are scammers, you constantly reply the same thing, giving explanations for the lost shipment in Germany, offering tracking numbers that don't work. Please stop your AI repliers answering our complaints and give a customer service phone number so my legal team could talk to a human ( even though I doubt you are educated enough to comunicate with others in any language ). I hope one of these days you'll have a visit from the police. But you'll just change your domain and continue scamming unaware users around the net.

A good experience The answer was courteous, to the point and reflected reality (I finally received the parcel as anticipated by the support)

Friendly and helpful! A customer service person answered right away and quickly resolved my little ordering glitch (my fault) with friendliness and good cheer.

Osmo services are OK I have been testing Osmo services and I have ordered both from the German, Swedish and Norwegian websites and experience for Germany was great, the norwegian experience just lagged in terms of delivery times, maybe because I have ordered the product to the UK.

Dealt with a return very swiftly Dealt with a return very swiftly, helpful customer service.