for your order
GBGreat Support Great Support because it was confirmed that the order was received. Would have been outstanding had the order number been supplied.
Kristin Whitehouse
NOVery good The heated socks are very good. But it did take 4 weeks from order date until we got it. During that time, the communication with Osmo was good, they replied fast and did their best.
Frank
GBThe prompt and polite manner in which… The prompt and polite manner in which you explained the reasons for my package's delay.
Bill Sawdey
GBGetting the discount offered. When I placed my order, I forgot to use the 5% discount they offered. I emailed customer service and they promptly took it off my invoice.
Jens Johan Hjort
NOVery poor service I ordered heated socks and gloves twice. Paid in advance. Both times the order was confirmed but nothing happened. After several weeks I contacted Osmo Customer Service. They answered that the order was canselled and my money refunded. Today Osmo invited me to give the heated gloves a review😂When I politely answered that I wanted the goods delivered - not a refund, Osmo did not offer any help. I have seldom experienced such poor service.