I ordered a heater which isn't… I ordered a heater which isn't functioning well at all. They answered very quickly and said they will send a replacement. I wait now for the replacement and will give 5 stars if it works well. Hope it does. I received the replacement heater yesterday and it works! Thank you

Very good The heated socks are very good. But it did take 4 weeks from order date until we got it. During that time, the communication with Osmo was good, they replied fast and did their best.

Excellent product and excellent customer service. First shipment arrived damaged, I called Osmo And was amazed how quick they got back to me, They sent me out a replacement. And the product worked find., In fact this is a excellent radar detector, I believe it's worth more than what I paid for, Thank you, I'll give Osmo And there customer service. 5 stars And 2 thumbs up., Carlos Arce From Banning Ca

The prompt and polite manner in which… The prompt and polite manner in which you explained the reasons for my package's delay.

Great and quick support Great and quick support, when the product did not meet my expectations and had to send it back.