Sales and installer were very professional. Sales person understood our small church's needs and did a fine job of facilitating them with absolutely no pressure. Installer communicated with me before the appointed installation. The installation went off without a hitch. He was knowledgeable, experienced and answered all questions. All around great experience.

The guy who did the installation was… The guy who did the installation was fantastic. But I have a real problem with the prices you charge for the service you provide. I am deeply disturbed regarding your actions of “protest” concerning the grant we won to have broadband capabilities in rural Lake Providence. Your actions are unconscionable and I will hold you accountable for this act of sheer greed. I am sincerely praying that God will get a hold of you and in His mercy bring to a better decision making process. You provide a “service” to your customers. You treat your customers appallingly because of the prices you charge and you do it because you choose to exploit our “smallness” and rural location. That is wrong. You need to do better and make appropriate changes because you can!!! With no real change to your bottom line and you know it. Stop taking advantage of those of us who are not in a position if power.

Quick responses and quick install. -

Excellent service The technician was excellent. He worked on setting up my modem and cables very effectively. He is very polite.

Fast, efficient service So far, our experience with Sparklight has been really good. Installation was timely and quick and the technician was professional and friendly. When we asked to have our service moved, again it was timely and quick and the technician was great. Our only dissapointment is the cost of moving the service. It seems a bit high.