Brilliant Service I am not a cost shopper. I go to this company because they have the fasteners I need. Their pricing is fair value not cheap or high. They get you your order in a couple days. Quality is always good.

Nonsense shipping policies At first they let me know I was able to receive the order in Mexico, however I decided to receive it at El Paso, because of the shipping price, without explaining them further info They let me know they can't ship my order to any address inside the U.S. since I'm probably going to take the order outside the country and they take a "conservative approach to shippments outside North America" Literally only ordering 4 locating pins... Reading the rest of the reviews I found out they really don't like foreign people, I thought it was only for the Mexico thing, but nah

Completely ridiculous shipping rules Completely ridiculous shipping rules. I placed an order online to be shipped to my customer location (that I have shipped to previously). Received a confirmation email and then was subsequently contacted by a rep stating they intercepted my order so UPS could return it as they could not ship to a third party. If I'm paying by credit card, why do they care who I'm shipping my items to?? It mentions nothing about this "rule" on their website.

World class company I’m giving them five stars despite their bizarre website tactic of blocking people searching for parts. They have an incredible catalog and more importantly, they’re shipping is world class. My orders typically arrive in just 1 to 2 business days which is greatly appreciated.

Huge variety, reasonable price, great customer service They have a huge variety of hardware for my needs. Price is very reasonable too. I placed an order on Monday, it was supposed to be delivered on Wednesday but UPS lost the package. I called McMaster customer service and they got me sorted out immediately. Would buy from them again.