Nonsense shipping policies At first they let me know I was able to receive the order in Mexico, however I decided to receive it at El Paso, because of the shipping price, without explaining them further info They let me know they can't ship my order to any address inside the U.S. since I'm probably going to take the order outside the country and they take a "conservative approach to shippments outside North America" Literally only ordering 4 locating pins... Reading the rest of the reviews I found out they really don't like foreign people, I thought it was only for the Mexico thing, but nah

Poorly managed, non customer centric business. Customer service is arrogant and unprofessional. Shipping policies are absolutely mental, I don't think they want business? Products are equally poor. Received a rusted and bent bar that looks as though I could have bought off of Ali-x for a 5th of the cost. All kinds of stupid rules regarding shipping. They are not customer centric. No reason to do business with them at all, deleted my account. So many other companies deserve my patronage more than this one. Hope this saves someone some trouble.

incorrect orders every time. All orders have have been either incorrect quantity or incorrect sizes. Even after reviewing orders many times prior to ordering. Terrible communication skills. Great shipping, things arrived very quickly. If they had been correct even once would be 5 stars.

Find anything. Have it at your door in 2 days. Industrial supplier for just about any mech/engineering/mfg part in the world. Prices reflect quality parts, not cheap imports. I can be reassured that I'm getting a genuine part that will hold up to engineering specs (for example- fasteners are excellent quality and hold exact tolerances, no cheap big-box import stuff). Everything is easy to find, orders can be split up by PO or job type. Fulfillment/Shipping is an example of how pefect a system can run. I've made hundreds of orders and NEVER had a mistake or quality issue. Not the cheapest by any means, but my timeline and sanity are worth the tiny extra cost.

Brilliant Service I am not a cost shopper. I go to this company because they have the fasteners I need. Their pricing is fair value not cheap or high. They get you your order in a couple days. Quality is always good.