McMaster-Carr

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3.70
Based on 20 Reviews

5

65.00%

4

0.00%

3

5.00%

2

0.00%

1

30.00%
About McMaster-Carr

McMaster-Carr supplies products used to maintain manufacturing plants and large commercial facilities worldwide.

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R Fitzgerald
GB

Brilliant Service I am not a cost shopper. I go to this company because they have the fasteners I need. Their pricing is fair value not cheap or high. They get you your order in a couple days. Quality is always good.

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Mike M.
GB

incorrect orders every time. All orders have have been either incorrect quantity or incorrect sizes. Even after reviewing orders many times prior to ordering. Terrible communication skills. Great shipping, things arrived very quickly. If they had been correct even once would be 5 stars.

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Christina Reji
GB

My experience with McMaster-Carr has been OUTSTANDING My experience with McMaster-Carr has been outstanding. They're customer service team is always approachable and amazing. They respond to you real quick and they deliver the product to you before the promised date even, I really hope my hospital works with them and gives them more business in the future. At a time of need such as the COVID crisis: They have been responsible and amazing!

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MJ
GB

World class company I’m giving them five stars despite their bizarre website tactic of blocking people searching for parts. They have an incredible catalog and more importantly, they’re shipping is world class. My orders typically arrive in just 1 to 2 business days which is greatly appreciated.

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Lonnie Welch
GB

Great Customer Service I buy alot of stuff from McMaster Carr with me being a maintenance manager. Almost everything I order is delivered by the next morning. I have always received quality items. Today I received one wrong item in my order. When I emailed their customer service I received a reply within 10 minutes. I was told to keep the wrong item and they would ship the correct item for the next morning delivery. Anyone else would've wanted pictures of the wrong item in the package and days if not weeks of time before a reply.

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