First Class Experience … Was completely lost didn’t have clue how to change until your Agent did a brilliant job helping and directing me to where I could go and make important changes

Appreciate the expert opinion Appreciate the expert opinion. Wasn’t sure what could help and now I have a potential solution.

Had a ten minute talk with Crew staff… Had a ten minute talk with Crew staff issue finally resolved then was cut off. Immediately was charged $46. Called back and was told they wouldn’t refund full amount but would credit half. Nice racket they have going on.

The person answered my question in a… The person answered my question in a timely manner. l HOWEVER, I think it is a ripoff, charging $46 just to have one(1) question answered. In answer to another email I received, I answered by cancelling my membership immediately, and if you haven't gotten the message from that email, I am again cancelling any membership I have for Ask-Crew. Isn't that called bait and switch???????? Poor business practices, if you ask me!!!!

Mecool Android TV Box back to Normal The opening AI was very helpful and fast. When it realized it could not solve the issue, it efficiently connected me to Daniel V who could. He was able to diagnose the problem quickly and told me what the issue was and how to solve it.