Easy to deal with and very polite but for a price… Read the print, while they did help, you are signing up to a 46 dollar subscription, had I known this I would have found my resolution elsewhere.

Waste of time & money Unfortunately, contacting ask crew was a waste of time for me. I was re-directed to Ask Crew from a link related to Canadapost, but they said that they are not familiar with Canadapost services, and that i should contact Canadapost directlly by phone, which i did already. So no help was provided. But they withdrawed money from my account. NOTE: $69 were refunded (subscription fee for subscriprion, that i never subscribed)

Had a ten minute talk with Crew staff… Had a ten minute talk with Crew staff issue finally resolved then was cut off. Immediately was charged $46. Called back and was told they wouldn’t refund full amount but would credit half. Nice racket they have going on.

The tech was very kind and patient with… The tech was very kind and patient with me and it ended up that I did actually make the purchase through Facebook with Meta.

Help with Sky Box The technician was patient and polite. I had a problem with what I now know is the connection between my Sky Box and television. I have no idea why this became a problem as I do not touch the equipment or cords, but it happened. I was unable to follow the initial instructions as my Sky Box did not have the button identified by the technician to push. When then asked for the model number, I had to move the equipment and, all of a sudden, "normal service resumed". I'm baffled, needless to say! I tried all the usual things first before seeking help (turning everything off at the mains, pressing reset etc). But if this review helps others, then that's all to the good!