Very good price and service It's the second time that I ordered to Lampemesteren. Each time, a perfect experience. Quick delivery. Very well packed. Very good discount. And if I have a question or issue, the customer department answers always quickly and efficiently.

Very happy UK customer - Faultless - Well done Excellent customer service from my initial enquiry to delivery. I cannot fault lampemesteren.com at all. I will certainly be using them in future and even with a shipment coming into the UK from Europe the delivery was within a few days and tracking was available throughout. Julie was exceptional and answered my questions promptly. This service has helped us to complete a project in time when we were anticipating delays. 5 Stars. Thank you.

Fraudulent abusive commercial behaviour My brother purchased two lamps at the listed price on the website and received the order confirmations. The next day, he received an email saying they cancelled the orders because the real price was actually higher. This is an abusive behaviour breaching customer protection. The seller is obliged to sell the product at the displayed price and not trick the consumer into buying a product at a really good offer then just cancelling the order. We were in complete good faith and they simply cancelled the order, not taking responsibility for their own errors. This has never happened to me before. It only shows lack of professionalism and care for the customer. Also, even if we mentioned we do not agree with the cancellation of the order, invoking customer's rights and the seller's obligations, they kept sending this same email saying they have unilaterally decided to cancel the orders. Then offered a lousy 21% discount for the real price that just happened to be ten times higher. Great way of doing business.

Happy costumer I've placed quite a few orders with Lampemesteren lately, and without exception they've all been delivered fast. I've had one order I had to return as the lamp ended up being too small (I didnt check well enough), and the customer service was very helpful and efficient. I received my reply from customer service within minutes!

Fast delivery Fast delivery, nice and clear communication (tracking, emails etc.), safe and high quality package. And of course, very nice product! Thank you very much for such a great service, wishing you thousands of pleasant clients!