FALSE ADVERTISER!!!!!!! Purchased a fan from this seller that was advertised as "used like new". It stopped working within 2 weeks. Now I am out $300 for install, diagnostic, and uninstall of a fan that was falsely advertised as like new. When I called the seller I was told "I'm sorry, I'm not responsible for electrician costs." UMMM how about you are responsible for falsely advertising a product as being in like new condition?????? AVOID THIS SELLER AND THEIR GARBAGE PRODUCTS

Had a very good experience Had a very good experience. I ordered two glass items, one of which unfortunately broke during shipping. They rushed another one to me in two days. I've have no hesitation to shop there again.

Extremely disappointed Extremely disappointed. My wife had asked specifically by phone if Lighting and Locks would not split our order up the way Amazon does since we live in the Caribbean and use a freight forwarder. Based on the assurance we used this company for the first time to see if we could spread our online shopping to other retailers than Amazon. Needless to say the two items of the order shipped separately and we wound up paying more in freight than the order was worth. Not nice to fool a first (and now last) time customer.

So pleased with Lighting and Locks!… Four years ago we purchased all the electrical fixtures for our home remodel from Lighting and Locks in Joplin, MO. The prices were very good and the staff were extremely helpful. When we broke a globe on one of the fixtures, they sent a replacement for free. All the fixtures are good quality and still look wonderful. Yesterday, I went to the store looking for a ceiling fan for my new "she shed" (sewing studio). Shawn was very helpful in helping me to find one, a beautiful brushed stainless with blond blades and a remote to control the fan and dim the light--on sale for 50% off!! On top of that, because I wasn't sure if I needed a longer downrod and I live 50 miles away, he suggested that I could find one at a local home improvement store. I'm very pleased with Locks and Lights! Shawn and Tony are topnotch and I recommend them to my friends. '

Excellent service and fast shipping!! I received my Hunter wall remote quickly and in good condition. I have not installed it yet but don't anticipate any problems given that it is brand new. I would strongly recommend purchasing from Lighting and Locks without reservation.