Kudos to Anna! Kudos to Anna! I experienced two light fixtures that became defecive near the end of the warranty period. I had very efficient communication with Anna who was responsive and helped me with the process to replace the lights. She was a delight to work with, and I’ll be speading the good word about Ozarke and Anna to my friends and neighbors who are looking for lighting.

Thrilled with quality and design! Wish i could give more than 5 stars! Recently purchased a few different lights from Ozarke and I'm thrilled with the quality and design. The products exceeded my expectations, providing both functionality and aesthetic appeal. The customer service was impeccable, ensuring a smooth and pleasant shopping experience. I highly recommend them for anyone looking to enhance their home with stylish and well-crafted lights. Completely changed the ambiance :)

Missing parts. Damaged boxes. I ordered two Ozarke Svelte outdoor lamps. Upon delivery, both boxes had been previously opened and were badly damaged. One was missing the mounting hardware and the back of the remote control was missing. The second box was missing the utility box cover.

Beautiful lights, Outstanding Customer Service I purchased some outdoor modern linear lights from Ozarke. They were a custom order because I made them wider than the standard 3" width. I did have an issue with the lights when they arrived so I emailed customer service and Alex was more than helpful and took care of correcting the issue. So happy with the lights, and more importantly, I was pleasantly surprised to get great customer service from the Ozarke team. It was a great customer service experience; especially when customer service seems to be lacking in so many businesses these days.

Problem with order Problem with order. Wrong product received. Talked with customer service, John Paul, specifically. I’ve never had such quick, responsive and satisfying service from any company. They genuinely care. I’m a customer for the long term. Thanks OZARKE’!