Excellent Customer Service The lights I purchased were well made and arrived quickly, but just didn’t fit my space as I hoped. The return process was very easy/smooth! When I first reached out to initiate the return, I received a prompt and pleasant reply. Ozarke provided a return shipping label, so I didn’t have to pay for shipping which was great! Whenever I reached out with questions or for status, I was always provided with excellent customer service - fast response, helpful/friendly attitude, good communication. I would highly recommend Ozarke.

GREAT EXPERIENCE!! My experience with this company was excellent! I was thrilled to be able to speak with someone and ask questions about products of interest. She even called me back to answer one of my questions. I purchased the large infinity tunnel mirror. It came within a week inside of a secure box.The mirror was installed, and I LOVE it!!

Great design & warm cozy lighting I bought the Leger Floor Lamp and am thrilled with the lighting flexibility it provides from warm to cool lighting. The minimalist design goes perfectly with my decor, providing a cozy warm feeling in the evening, while watching TV. I highly recommend this lamp.

Waste of money and time Big mistake buying the minimalist lamp from Ozarke It arrived defective I contacted customer service via email and phone several times. After weeks of waiting and poor responsiveness. They say the remote control is to blame however, without the remote control the lamp is inoperable. They stalled until the warranty expired now it is expensive recycling. Wish it worked

Missing parts. Damaged boxes. I ordered two Ozarke Svelte outdoor lamps. Upon delivery, both boxes had been previously opened and were badly damaged. One was missing the mounting hardware and the back of the remote control was missing. The second box was missing the utility box cover.