Missing parts. Damaged boxes. I ordered two Ozarke Svelte outdoor lamps. Upon delivery, both boxes had been previously opened and were badly damaged. One was missing the mounting hardware and the back of the remote control was missing. The second box was missing the utility box cover.

Lian and Anaffe were very thorough with… Lian and Anaffe were very thorough with their follow ups and answered all my questions.

Superlative company - Beautiful products, great customer service It’s not often I get to rave about customer service but Ozarke sets the bar. Not only are their products original and stunning they are incredibly responsive to customers. I recently moved and broke two light housings in the process. I thought I’d have to embark on a wild goose chase but honestly, they went above and beyond. Incredibly prompt and accommodating I’m planning on buying some more from them - beautiful, original design I love Ozarke

Ozarke is simply the greatest! Ozarke is simply the greatest, there’s no other way to put it. We all know how ordinary lights are but Ozarke makes lighting look extraordinary! Not only their lighting are great but also I’m in love with their plates and cutlery. The best of all, is how trusting and well communicative there customer service is!!!

Beautiful lights, Outstanding Customer Service I purchased some outdoor modern linear lights from Ozarke. They were a custom order because I made them wider than the standard 3" width. I did have an issue with the lights when they arrived so I emailed customer service and Alex was more than helpful and took care of correcting the issue. So happy with the lights, and more importantly, I was pleasantly surprised to get great customer service from the Ozarke team. It was a great customer service experience; especially when customer service seems to be lacking in so many businesses these days.