Excellent and competent customer support After installing my 6-bar undercabinet lighting using an eShine transformer, it worked perfect. The next day, it wouldn't stay on. The consultant on your site walked me through troubleshooting steps and verified it was a defective IR sensor bar and arranged to have a new one shipped to me. Excellent customer service. Thank you.

The Customer Service is Fantastic I've been thoroughly pleased with the products offered by this company overall. Recently, I encountered a minor technical issue, but the outstanding customer service, particularly from Paul, truly stood out. Paul guided me through a simple process—he asked for a brief video detailing the problem. After a swift review, he promptly arranged for a replacement to be sent my way. In essence, their customer service exceeded my expectations. In today's landscape, experiencing such a high level of service is genuinely refreshing.

Best experience with Eshinestore' product good product quality and efficiency, glad to purchase a led lights specially under cabinet lights and kitchen led lights

Love the Lights, Love the Service First let me say, I love the motion sensing, rechargeable, under cabinet lights I received from eShine. They are perfect for my newly renovated closet. I ordered 8 of these lights, but unfortunately, 2 of them did not take a charge. I started a chat session with them on their website, I answered a couple questions, and they determined that I received a couple of faulty lights. They immediately said I would receive a couple of new lights and didn't require me to hassle with sending the faulty lights back to them. Very easy, very fast, no hassle customer service! The only reason I'm not giving 5 stars is because of the 2 non-working lights. Perhaps the quality control could be a little better. But, I will be back to order more lights if I need them.

Great support Amelia has been very helpful to support me! I had a faulty unit and Amelia asked me to test it by plugging them in a different way. Unfortunately I accidentally broke my power supply cable during the process, but Amelia was quick to send me a replacement unit. Very considerate and helpful!