I ordered 2 rugs with pads, have only received 1 rug, other one lost in shipment. I ordered 2 rugs with pads. It took a long time to receive the first rug and I am still waiting for the second rug. Evidently it was lost in shipment. Now I will have to wait even longer for a replacement. The rugs ship from India. I do like the rug that I received, it is good quality and is exactly as pictured online.

The Rug Decor has been our go to source… The Rug Decor has been our go to source for rugs! The customer service and quaility and ability to customize sizes has been unmatched! Highly recommend!

Pink and Green Persian rug My husband and I ordered this rug on August 3rd and it came in on the 13th of September and it’s perfect! I was a little nervous ordering through this site, but it came in perfect condition and it ties my living room together perfectly!

Good customer service Needed to return my rug and they were very friendly and cooperative.

gorgeous colors The rug arrived well wrapped for it's voyage from overseas. The quality is as described and the colors are saturated , beautiful and look like the photo. The lead time said 30 days I thought, but my rug was also made to order I think rather than one that was in stock, so it took closer to 60 days to receive it.