Nice product and great customer service The bath mat is very nice looking, but the first one arrived damaged on one of the corner. I contacted customer service and Rafael quickly sent me a replacement mat for free and followed up multiple times to ensure that everything is OK. Overall great customer service and I'm happy with the bath mat.

Beautiful product…Exceptional Service Exceptional and easy service and a great product too! I love the look of the stone mats but one did crack in the corner. I emailed the company and showed a picture of what occurred. Since it was within a year, their warranty covered it. But what I loved most was how easy and responsive the company was. I got a quick response saying they were sorry about the crack and that they have already sent out a new one. Who has service like that these days anymore? I don’t come across it often and when I do, I know that’s a company I want to do business with. Again…beautiful product and superb service.

Great customer response This is a mat. I’ve been thinking about it for so long and finally pull the trigger was extremely excited when I received the product but it was not exactly what I ordered. I contacted the customer service team and immediately they jumped into action to rectify the situation they went above and beyond to make it 100% right Rafael took the time and interest to make sure my needs were looked after and dealt with an efficient and professional manner. I look forward to the next time we have to do business with these guys because they are fantastic.

Great kitchen/bathroom gadget I just love this product especially with little kids in the house. They splatter water everywhere and with this great sink drying rack I know my countertops will stay dry and clean. Also a big plus for being eco-friendly and using recycled craft paper for packaging. Thumbs up!

I love the product but.... I love the product. Specifically the shower mat. The problem is the outer packaging for shipping. The product is in bubble wrap, a tight fitting cardboard box and then another cardboard box. The problem is that I ordered 3 and those nicely packaged boxes were loosely in a larger box which was either dropped on a corner with nothing to act as a shock absorber. Two of the three were damaged. After notifying the company and verifying with pictures, I received replacements for the two damaged products. The packaging was identical as the first time- not enough crunched up paper to stop the boxes inside from moving around loosely. This time one was good and one corner was slightly pushed in. I’m so sad and disappointed because I love the product and these were Christmas presents for my family.