Josh Wucki
GBDoes Not Care About Customer Questions, Just Wants to Take Orders I needed to order some special longer length fillet pieces as opposed to ordering several small sections. I called and spoke with Michael and he told me that it could "probably" be done but couldn't give me a definite answer, and I would have to wait to receive the pieces from the manufacturer before knowing for sure. Attitude on the phone was apathetic, at minimum average level customer service would've been to call the manufacturer first and verifying before just putting the order in and "seeing what happens".
T Kliewer
GBExcellent customer service Excellent customer service. Helped ensure I was getting all the correct parts I needed. Even called on the weekend to go over my order when they noticed an issue with it and corrected it before submitting the final order.
Richard Muegge
GBBaluster purchase The prices were much cheaper than any of the big box home center stores, shipping was inexpensive, order time to receipt of the product was 3 days or less and the customer service people were very helpful and responsive. Doesn't get much better than that.
Wayne
GBBox newel Hi, I placed an order for two items. Ordering was simple, price was great, and items were beautiful.....except for the damage. Reordering was easy and follow up was great. I am still waiting for the second item, third recorder, to arrive without damage.
Nahla Saleh
GBI had an amazing experience I had an amazing experience. Mike was so helpful and made things extremely easy! The materials I ordered really turned out beautiful and were a great price.