Ryan K
GBBest Bargain Shopped around and was by far the best price for the box newel I was looking for. Saved about 260 dollars compared to buying at standard lumber even when shipping was counted in. Also arrived within 2 days of leaving the facility.
RA
GBAccidents happen. My order was somehow "deleted" due to a website snafu, so 0 stars for that. The owner was very polite and worked to make things right, so 5 stars for that. I was delayed quite substantially from receiving my order but I do believe it was an accident. So 4 stars overall for the recovery effort. I will order again from them.
Rebecca C.
GBVery responsive to phone calls Very responsive to phone calls. Website didn't include the baluster knuckles yet, but Stair-Parts-Connect handled this over the phone. Packaged well. Delivered on time.
Catherine Dubois
GBI ordered several balusters as samples … I ordered several balusters as samples for our new staircase. Their selection was great. They arrived quickly. I love the way they are all wrapped to protect the finish. I am so happy with this company that I am placing an order for the entire staircase. I will definitely recommend this company to other homeowners.
Wayne
GBBox newel Hi, I placed an order for two items. Ordering was simple, price was great, and items were beautiful.....except for the damage. Reordering was easy and follow up was great. I am still waiting for the second item, third recorder, to arrive without damage.