Would give 0 but wouldn’t let me Would give 0 but wouldn’t let me. Just flowers big overpriced scam along with garbage customer service. They make promises to deliver.take your money out of your account before delivery and deliver a day later then scheduled. Who wants flowers a day late after special occasion. Not me! Don’t use this company

I will NEVER use them again! I ordered flowers a few days before the intended delivery date for someone's birthday party. On the day of delivery, at 2:15 pm, I received an email apologizing for the inconvenience. They informed me they couldn't offer local delivery and instead offered to ship the flowers, requiring me to choose a different arrangement. This was unacceptable since the delivery was time-sensitive. I promptly replied via email requesting order cancellation and a full refund. However, their response directed me to call them instead. During the call, they persistently pressured me to accept the order with increasing discounts and even offered a free item. I firmly requested them to stop these tactics and process the cancellation with a refund. The customer service representitive informed me they could not do this and put me on hold for a supervisor for ten minutes. The pressure continued even with the supervisor, who persuaded me to keep the order for future use. Once again, I had to reiterate my request for cancellation and a refund. Finally, I had to ask them to stop talking and simply cancel my order, refusing any other solutions. After much persistence, they agreed. This experience ensures I will never use their service again. Their lack of professionalism, communication, inflexibility, and high-pressure sales tactics were unacceptable. If possible, I would give them a negative star rating.

Expect Lots Of Scam Emails Having ordered flowers years ago when I lived in the USA I found myself on their mailing list. I have made repreated attempts using the unsubscribe option to stop these mailings but the company does not take action. I am now taking screenshots of the unsubscribe attempts which say I have been removed from the list. Next stop FTC and CAN-SPAM act! To be clear to people reading this review this is certainly the first time I have used Trustpilot to raise this but, me, like other reviews with the same complaint, tried multiple time to get this done via your unsubscribe feature on your website. Maybe if you acted on those requests your Trustpilot rating would be better!

I appreciate the reminder phone-call I appreciate the reminder phone-call. The floral delivery was delayed by a day (they were 'promised' for Thanksgiving delivery). I think the mistake was in making the promise in the first place:-) I know Thanksgiving is a busy time. I would have been happy with an estimated delivery date of Friday. However they kept me up to date on progress. Thanks.

Sender and recipient were both well pleased. Ordering online was very easy. My friend was so surprised and excited, when she received them, so she sent a photo. The arrangement was even more beautiful in her photo! Better yet, they arrived early in the day, so she didn't miss the delivery, when she went to dinner that evening.