I appreciate the reminder phone-call I appreciate the reminder phone-call. The floral delivery was delayed by a day (they were 'promised' for Thanksgiving delivery). I think the mistake was in making the promise in the first place:-) I know Thanksgiving is a busy time. I would have been happy with an estimated delivery date of Friday. However they kept me up to date on progress. Thanks.

Just Flowers went above and beyond! I placed an order for delivery in Mesa, AZ. The recipient was in the process of moving to another address within the same city, so I contacted Just Flowers, and the delivery address was changed. Living in AK, I wasn't aware that not all locations in Mesa are serviced by the same florists. The flowers, which the recipient said were gorgeous, were delivered. Only later did I discover that my selected arrangement isn't normally available in that location. Just Flowers went above and beyond to make a young lady very happy. I will use their services again, and highly recommend them to anyone!

I will NEVER use them again! I ordered flowers a few days before the intended delivery date for someone's birthday party. On the day of delivery, at 2:15 pm, I received an email apologizing for the inconvenience. They informed me they couldn't offer local delivery and instead offered to ship the flowers, requiring me to choose a different arrangement. This was unacceptable since the delivery was time-sensitive. I promptly replied via email requesting order cancellation and a full refund. However, their response directed me to call them instead. During the call, they persistently pressured me to accept the order with increasing discounts and even offered a free item. I firmly requested them to stop these tactics and process the cancellation with a refund. The customer service representitive informed me they could not do this and put me on hold for a supervisor for ten minutes. The pressure continued even with the supervisor, who persuaded me to keep the order for future use. Once again, I had to reiterate my request for cancellation and a refund. Finally, I had to ask them to stop talking and simply cancel my order, refusing any other solutions. After much persistence, they agreed. This experience ensures I will never use their service again. Their lack of professionalism, communication, inflexibility, and high-pressure sales tactics were unacceptable. If possible, I would give them a negative star rating.

Unreliable company Ordered flowers for cousin's funeral on Thursday morning. Funeral was Friday afternoon. there are florist shops in the town Fayetteville, TN. Received call Sat morning to advise unable to deliver the flowers due to no florist close enough to deliver on time. I told her there were 3 florists in that town. Then she changed it to overflow and unable to deliver the flowers. then wanted to send to the home of family. I told her definitely NOT. refund my money. What kind of company is this. Beware if you think about using this company. Wonder if they will lose my money or tell me there is not a bank close enough to me to accept the money. You called the day after the funeral . and they were open . I checked with my cousins who live there. You dropped the ball on this one. NO, definitely not sending funeral flowers to the wife after the funeral.

Worst place ever My son ordered flowers for this Valentine's Day 2024 should have arrived on the 13th ya right!!!! Well it's the 15th at 9:16 Still no delivery Inquire on line as they specify or call no human nothing but recordings no matter what number you press What a crock of ..... Never recommend this place It's a joke