the furniture is garbage the furniture is garbage! I've had my new bedroom set for only 8 months & it has started cracking on the side panels of my nightstands. basically, Gardner white said TOO BAD, you didn't purchase a warranty. I also tried to exchange a piece of furniture. I called within the time frame. but the info was never put in the system. so, I was told. When i finally got ahold of someone at customer service, again. TOO BAD!

AVOID! Turn back!! Don’t do it!!! Avoid! Avoid! Avoid! Seriously, if you value your time, money and sanity, do NOT give these people the time of day!!! Their merchandise is overpriced and they force you to purchase a normally $35-40 mattress cover for close to $100 so you can be part of their “pledge” program so if you don’t like their mattress, they charge you restocking fees, $200 and this mattress cover. The “pledge” nonsense is so that you can be allowed to return the mattress. NO ONE called/texted when they said they would on the day they promised delivery. I had to chase them down, found out myself my mattress was not going to be delivered on the day they promised. I was lied to numerous times by numerous customer service agents about why mattress wasn’t being delivered, lied to about delivery windows, and just overall awful customer service. I even had one agent “laugh it off” and say like, yeah, everyone gets screwed over eventually…. Ummmm, did you really just speak to me that way? ***How this crackpot company is still in business is beyond me.*** Hey Gardner White, instead of throwing loads of money into tacky, annoying ads that everyone hates you actually invest in hiring and training proper customer service and logistics people so you don’t leave angry, frustrated customers left and right who NEVER want to do business with you again? We just bought a massive home that needs loads of furniture. Guess who gets NOT ONE CENT FROM US now?! It seems your company has sad values and it shows in how poorly you value customer satisfaction and loyalty. I will spend the rest of my days informing those, who ask me who I used for furniture purchases, to NEVER do business with your company because Gardner White, is quite frankly, one of the WORST retail experiences of my adult life!!!

KATRINA MADE IT HAPPEN ! I appreciated the employee named Katrina from AuburnHills! I called to confirm and change my delivery date And found out that they had not even Assigned one withe the department!! I am expecting company for the holiday (It would have been a terrible disapointment had I not received my funiture on time! ) Katrina, Checked and made me another appointment right away via phone. I appreciated this. Please make Katrina Employee of the month on behalf of Me & my Family& Friends.Thank Y Mrs.Marilyn Foster J

DISHONEST ADVERTISING. THERE SERVICE WAS FINE. I DON'T LIKE THEIR LYING ADVERTISING. I BOUGHT A TEMPER-PEDIC QUEEN SIZE MATTRESS AND COVER THIS WEEK I EXPECTED TO RECEIVE ALL THEIR ADVERTISED FREE PRODUCTS. FREE TV, FREE COMPUTER AND FREE $300 CREDIT CARD. i GOT THE TV WHICH I DO NOT NEED. I'LL SHOPPING ELSE WHERE.

It’s sad that because cv19 my item was… It’s sad that because cv19 my item was late for 1 month plus and the company cancel and return my money without my concern That was supposed to be a Father’s Day present I hope the quality is good I never had the placer to try it because the inconvenience of delivering Never arrived Money was returned to credit card Only I wish they ask me