I presume their frames are nice, but mine never shipped I presume their frames are nice, but then your order would have to actually arrive to find out. I ordered my frame in April when I inquired in May as to its shipping date I was informed that my moulding wouldn't be available until June and would likely ship June 15th. On June 15th I inquired again about the status of my order, this time I was told July 15 or I could select another moulding. I suggested they refund my purchase, which they did promptly enough. Apparently customer service is a lost art at Mirror Mate. Had they alerted me in some way about a problem getting the moulding they sold me and offered an immediate refund or a discount on another moulding for my month-long delay I might not be writing this negative but accurate review. Instead, I was told I could pick another moulding or wait. To say I am disappointed is something of an understatement. This was a remodel project with a deadline. I cannot recommend this company based on performance.

Our MirrorMate frames exceeded our… Our MirrorMate frames exceeded our expectations. They arrived a week before promises and were in perfect ready to hang condition. The video on the website made assembly and hanging easy -in less than one hour we completely transformed the two large mirrors in our bathroom. I can't wait to do the other mirrors in our home.

Incredible product! The directions made this look like a simple installation job. But you know how that often goes -- something doesn't fit and the whole task becomes a nightmare. But not the case here!! An impeccable example of fine workmanship, along with an obvious sense of professionalism, made this vastly more easy than I anticipated. And the finished product looks -- well, looks far better than I had hoped it would! Thank you so very much for such a great product!!

Drab to Fab Bathroom Love how my new MirrorMate took a bathroom mirror from drab to fab. I searched for a mirror to replace what’s in bathroom during a remodel but wasn’t having luck finding the perfect thing for a 22” wide and 41” high space. I was worried about extensive drywall repair if I pulled mirror off. That’s when I stumbled upon MirrorMate. After narrowing down my choice to two, I emailed designer for advice and heard back within 24 hours. I ordered and mirror was sent off quicker than I expected. It’s perfect for my newly re-done bathroom!

Made a nice improvement to our remodel Frames came in wrapped and packaged well. Fitment to the mirror was good and look really nice. A couple of the corners that were put together have slight gap, maybe 1/16th of an inch that can be filled in. Providing a filler or suggest a filler would be helpful. They identify using a pen to color the edge of the cuts, but do not provide this with the frame.