
Bob
GBThey look great, but They look great, but the quality is only okay. The last set of frames had the ends chipped exposing raw wood. Not surprising as wood does that, but I would have expected Mirrormates to touch up the tips before shipping. Another problem is when you pull the tape behind the frame, some of the tapes break before exposing all the sticky tape. Not sure why this happens. I contacted them and they seemed surprised.

Hector
GBWrong size cut mirror frame. 1-16-22 I order 2 mirror frames for $456 one frame was cut with the wrong measurement. I called informing about the mistake they made, they want me to pay again, so they can fix their mistake. After a year later I'm very disappointed .

Jennifer
GBEnd product looks nice, but some issues. The assembly of the actual mirror was easy and went smoothly. But the clips they provided to replace the plastic clips on our mirror were way too big. The clip did not fit flush against the mirror and the little foam "spacer" tab provided was no help. Not to mention the screws provided for the dry wall anchors were too small. We ended up having to cut notches out of the frame to fit our current plastic clips. Definitely shouldn't have had to do that for the price paid. The hardware provided should have been correct. End product looks nice though.

clarke steele
GBI presume their frames are nice, but mine never shipped I presume their frames are nice, but then your order would have to actually arrive to find out. I ordered my frame in April when I inquired in May as to its shipping date I was informed that my moulding wouldn't be available until June and would likely ship June 15th. On June 15th I inquired again about the status of my order, this time I was told July 15 or I could select another moulding. I suggested they refund my purchase, which they did promptly enough. Apparently customer service is a lost art at Mirror Mate. Had they alerted me in some way about a problem getting the moulding they sold me and offered an immediate refund or a discount on another moulding for my month-long delay I might not be writing this negative but accurate review. Instead, I was told I could pick another moulding or wait. To say I am disappointed is something of an understatement. This was a remodel project with a deadline. I cannot recommend this company based on performance.

Janice K
GBIncredible product! The directions made this look like a simple installation job. But you know how that often goes -- something doesn't fit and the whole task becomes a nightmare. But not the case here!! An impeccable example of fine workmanship, along with an obvious sense of professionalism, made this vastly more easy than I anticipated. And the finished product looks -- well, looks far better than I had hoped it would! Thank you so very much for such a great product!!