I have had some many false alarms this… I have had some many false alarms this devise does not work for me they have sent me three devises and it still is sending false alarms to my family, I am not happy and can’t cancel it and it is costing me $50 a month.

After the Guardian Fire Alarm signaled… After the Guardian Fire Alarm signaled trouble, ie, needed a new battery. We had a very difficult time getting to the alarm to change the battery because it had been installed by Guardian at the top of the stairwell where the stairs turned upward 90 degrees. There was no way a regular ladder could stand on varied level steps to get us up there. We are both elderly and don't do well on ladders anyway. After several phone calls to Guardian, they sent a technician out and he was able to get to it. But even he agreed that it was a poor placement, and said he could move it. We did not want more holes in our wall, so we declined and will just call again when it needs a new battery. The technician was very helpful, professional and considerate.

I recently posted a short critique of… I recently posted a short critique of Guardian. We have been having problems with our system for a number of years. After the post, I was contacted by Debbie in customer relations. She listened to our complaints and immediately sent out Richard the tech supervisor. Richard was a great guy and knew about our system inside and out. He realized the problems and brought in new equipment to correct our problems. The system is fast and really does everything that is was supposed to do. I have changed my opinion of Guardian and would recommend them to my friends and family Glenn

A satisfied customer My wife and I are very pleased with Guardian Protection. The security system they installed for us keeps us updated on our property. The fact that the updates are available if we are home or not is a big plus for us. I would recommend Guardian Protection for anyone that wants peace of mind, day or night.

INTELLIGENT INTELLIGENT, COURTEOUS AND WENT RIGHT TO WORK. EXPLAINED THE SYSTEM TO THE BEST I HAVE HEARD. ANSWERED ALL QUESTIONS AND PROVIDED MORE INFORMATION THAT WAS HELPFUL. MARK DID AN OUTSTANDING JOB INVESTIGATING THE PROBLEM. REPLACED THE BOARD, TESTED EVERYTHING AND WE WERE HAPPY.