Terrible customer service...bad company. Contracts lock the customer into their terms even if the service is not provided. Months of getting charged without getting the service. Complete defensive attitude towards solving the issue. Not the smartest company out there, for sure. Stay away..bad, bad, bad

No Fire Alarms Before Dinner I call, occasionally, when I am cooking smoky foods in the air fryer to circumvent the fire department from being notified of a smoke detector alert. The staff is always very nice to talk with and puts a one hour hold for fire alerts so that I don't have to greet the fire department and have them walk through my kitchen to check for a possible fire. (It has happened a few times in the past before I got the idea to call in advance of using the air fryer-- It's embarrassing). Thank you for being a big help!!

A satisfied customer My wife and I are very pleased with Guardian Protection. The security system they installed for us keeps us updated on our property. The fact that the updates are available if we are home or not is a big plus for us. I would recommend Guardian Protection for anyone that wants peace of mind, day or night.

INTELLIGENT INTELLIGENT, COURTEOUS AND WENT RIGHT TO WORK. EXPLAINED THE SYSTEM TO THE BEST I HAVE HEARD. ANSWERED ALL QUESTIONS AND PROVIDED MORE INFORMATION THAT WAS HELPFUL. MARK DID AN OUTSTANDING JOB INVESTIGATING THE PROBLEM. REPLACED THE BOARD, TESTED EVERYTHING AND WE WERE HAPPY.

Bottom line up front Bottom line up front. I don't feel safe. My wife won't let me cancel due to the early termination fee. Just some of the issue I have experience in 4 months. 1. Poor quality equipment. Camera quality is Poor. Door bell cam is partially blocked due to brick home. 2. Use of WIFI Extenders instead of WIFI Mesh. I lose my garage camera about 2 times a month. Wired installation of cameras was poorly installed. Just overall not satisfied. I would not recommend.