Alarm sensor kept going offline Alarm sensor kept going offline. I contacted customer care, the representative guided me through what I needed to do. She also sent me some YouTube videos for support, and mailed me some magnets and double sided tape.

I wanted to cancel my service and I was… I wanted to cancel my service and I was told I had a contract that wasn't up until the end of this years. I have been with Guardian since the mid 1990. I don't ever remember signing a contract. I am a retired widow and am trying to cut some of my expenses so my grandson installed the ring alarm system for me. Guardian can change there wording of their contracts but I can't cancel. I paid my bill a year in advance so I could save a little money. I would not ever recommend paying in advance. They have your money and they don't care about you. A 70 plus senior citizen living on Social Security.

Although Although, there was some confusion at Guardian with my scheduled service call - “no one showed up for the original time slot”! With that said a service person did show up the next day. The person did a great job and took care of each problem we were experiencing!! He was fantastic!! Gary

I have had some many false alarms this… I have had some many false alarms this devise does not work for me they have sent me three devises and it still is sending false alarms to my family, I am not happy and can’t cancel it and it is costing me $50 a month.

New review based on incredible service I had previously written a review regarding Guardian and their service. However, I would like to remove that review and post this new one. Guardian came out to our home today and the technician was probably the best we had ever had. His name was Anthony. He reset all of our sensors And he reconnected the breakage equipment and he fixed the panel and gave us a good course on how to use our system, which we really did not even know. so I would give Guardian at this time a five star review. We appreciate them coming to solve this problem for us .