Disappointed. Disappointed.. we have purchased 3 canopies from them in the past. They typically don't last long, but work. The last canopy we ordered was cut too short and didn't fit our structure. We argued with them and they refused to do anything so now we are stuck with a canopy that doesn't fit. Customer service is very disappointing.... Buy from someone else if you can.

This company is a rip off This company is a rip off! Their replacement canopies are the lowest quality at the HIGHEST PRICE (almost double the price from other vendors), don't last ENOUGH FOR THE PRICE, and they charge a lot for delivery. They use UPS, which sucks as a delivery company as they are ALWAYS late or loose your package. Avoid them at all cost, OVERPRICED, RIP-OFF.

Low expectations Don't expect a replacement cover to be the same quality as an original. The seams are simple one-ply instead of sealed french seams. Every seam on the new cover leaks and even after going over them with sealer it will take extra coats because the seams will stretch open when pulling the cover over the frame. The "water resistant" rip stop nylon is not even close to water resistant. Over all this will turn a rain resistant gazebo into a glorified sunshade. Save your money and don't bother with this company.

Worse experience ever I wish I would have read the reviews before purchasing my cover. The material is cheap and last only one season. If you are looking to spent $400 only for 1 summer go ahead with your order. Customer service suck.they are rude and not going to solve anything for you. Very disappoint.

DO NOT BUY DO NOT BUY! The canopy replacement I received is defective with the top tier canopy way too big to fit. I don’t have a model number but the frame was exactly the same, from the same retailer, with the same model name. They insisted it was a different version of the gazebo without providing any evidence. I spent CAD$239 for a canopy that I cannot use. Now I have to spend approximately CAD $100 (return shipping cost, plus USD $45 deduction) to have it returned! SO UNREASONABLE!!! WORST SHOPPING EXPERIENCE EVER!