Purchased the caopy from Garden Winds… Purchased the caopy from Garden Winds last April. Installed several months later and only had it up for two months. Put it up again this year and the material split, has holes, dry rotted and discolored. Customer service said it was out of warranty and wouldn't give any credit or replacement. I would never buy another product from this company again.

Low expectations Don't expect a replacement cover to be the same quality as an original. The seams are simple one-ply instead of sealed french seams. Every seam on the new cover leaks and even after going over them with sealer it will take extra coats because the seams will stretch open when pulling the cover over the frame. The "water resistant" rip stop nylon is not even close to water resistant. Over all this will turn a rain resistant gazebo into a glorified sunshade. Save your money and don't bother with this company.

Purchased the canopy from Garden Winds… Purchased the canopy from Garden Winds last May. Installed several months later and only had it up for two months. Put it up again this year and the material split, has holes, dry rotted and discolored. Customer service said it was out of warranty, yeah by 2 weeks, they are so generous they offered to extend my warranty and let me spend another $100.00 and they would replace it, I would stay away form purchasing a replacement canopy from these folks

Shoddy American company posing as Canadian Wish we had seen these poor reviews prior to purchasing our canopy replacement cover. Sent the company a picture and confirmed measurements. What we thought was the exact canopy required came in as a half foot shorter than advertised. When we called the company we got arguments and attitude. So much for the Customer is first. Escalated to the "manager" and got a similar experience. We will go through credit card dispute to address the issue. For a company with a Canadian name, you sure don't respect your Canadian market. Shame on you for your shoddy business practices. If we could rate no stars we would.

Blue Canopy almost white in less than 3 months! I bought a swing canopy replacement in True Navy color. 2.5 months later, it is a very light lavender color. The agreed to replace it as an "exception" because their warranty does not include "environmental damage"...you won't find that language in their warranty but you will find "made from exterior fabric". Specs say it is treated for UV protection....this product did not just fade, it catastrophically failed!