David Johnson
GBNot what they said. I cancelled my service at the end of the last growing season due to issues with my last application - I watched as they only sprayed half my lawn and when I asked the applicator about this he got indignant and said he had covered the entire lawn. When I cancelled they said they would have a different applicator take care of my lawn if I did not cancel, I cancelled anyway. Three days ago I re-opened my account - my mistake. In looking at the satellite image of my property with grass areas supposedly delineated with each lawn area square footage listing and the total square footage they said was lawn I found they grossly inflated the actual lawn area. When I re-opened my account I was told that someone would come out and measure my yard prior to application but they could only do so if I re-opened the account. Trusting I wouldn't be lied to I re-opened the account with the assurance of a proper measurement of the grass portion of the property prior to application. Today the applicator rolled up and got ready to spray the lawn. I asked him if he was here to measure the lawn and he stated he knew nothing about that and wasn't equipped to perform measurements. I showed him the satellite image of my property and he agreed that much of what Tru-green indicated as grass was really stone and pavement. He told me that the satellite image must be from before the stone and pavement was put down - unless their satellite images are more than 15 years old that cannot be the case. I do not feel that Tru-Green has been honest and truthful in their dealings with me and I would not recommend them to anyone. I should have followed my first instinct and gone with someone else.
Fred Barbour
GBkenneth young man was very nice knew… kenneth young man was very nice knew what he was doing did a very nice job i am very happy looks good truck#122115 fred
Letha Wise
GBPlease don’t! I have more weeds now than I had when Tru Green started. I also have a lot of bald spots in my lawn now. I’ve had so-called specialist out to explain that and fix it. I was told my lawn is old. They apparently don’t know that your lawn re-seeds itself every year. Truly, my lawn has never looked so bad! Please don’t fall for their lies. And they have no “specialist.”
Janet Jones
GBDo your research and find someone else! My little yard was 90%weeds and 10% grass. tI hired them after they convinced me and guaranteed a successful outcome. They killed the little grass I had and the weeds remain. The service tech was supposed to return for a free analysis. He did not show. After several written requests i haven’t heard back from anyone. Even more concerning is that my dog suddenly began losing his hair in patches at the same time the product was sprayed. This is not a company to give your hard earned money to or do business with.
Robert S.
GBThe absolute worst service ever The absolute worst service ever. I am embarrassed at how my yard looks compared to my neighbors. I called and terminated their service today. I hired another service that knows what they are doing. I regret ever dealing with TruGreen and will never use them again. I should’ve read all the reviews before I started with them.