
David Johnson
GBNot what they said. I cancelled my service at the end of the last growing season due to issues with my last application - I watched as they only sprayed half my lawn and when I asked the applicator about this he got indignant and said he had covered the entire lawn. When I cancelled they said they would have a different applicator take care of my lawn if I did not cancel, I cancelled anyway. Three days ago I re-opened my account - my mistake. In looking at the satellite image of my property with grass areas supposedly delineated with each lawn area square footage listing and the total square footage they said was lawn I found they grossly inflated the actual lawn area. When I re-opened my account I was told that someone would come out and measure my yard prior to application but they could only do so if I re-opened the account. Trusting I wouldn't be lied to I re-opened the account with the assurance of a proper measurement of the grass portion of the property prior to application. Today the applicator rolled up and got ready to spray the lawn. I asked him if he was here to measure the lawn and he stated he knew nothing about that and wasn't equipped to perform measurements. I showed him the satellite image of my property and he agreed that much of what Tru-green indicated as grass was really stone and pavement. He told me that the satellite image must be from before the stone and pavement was put down - unless their satellite images are more than 15 years old that cannot be the case. I do not feel that Tru-Green has been honest and truthful in their dealings with me and I would not recommend them to anyone. I should have followed my first instinct and gone with someone else.

Robert S.
GBThe absolute worst service ever The absolute worst service ever. I am embarrassed at how my yard looks compared to my neighbors. I called and terminated their service today. I hired another service that knows what they are doing. I regret ever dealing with TruGreen and will never use them again. I should’ve read all the reviews before I started with them.

Janet Jones
GBDo your research and find someone else! My little yard was 90%weeds and 10% grass. tI hired them after they convinced me and guaranteed a successful outcome. They killed the little grass I had and the weeds remain. The service tech was supposed to return for a free analysis. He did not show. After several written requests i haven’t heard back from anyone. Even more concerning is that my dog suddenly began losing his hair in patches at the same time the product was sprayed. This is not a company to give your hard earned money to or do business with.

D H
GB2 days ago I’ve called to get more info… 2 days ago I’ve called to get more info about the package and price. The person from the call center kept saying they are the cheapest and the best. They were my first company I’ve called to see what’s they can offer. They kept pushing to buy. Have 2 other people call me less then 1 hour apart the next day trying to pressure me to buy their product. That is NOT how to make a sale.

Bob Holloway
GBWe were not contacted for 2024 season We were not contacted for 2024 season. We hired another company to do our lawn this season. The company we hired did a treatment 3 weeks ago then Trugreen came same week and spread their treatment on top without contacting us. Now our one acre lot is burning. Trugreen will not return our calls. Horrible situation and total crickets. We are fuming mad. Utah Trugreen is a total scam.