No customer service I purchased a flag 4 months ago. I knew there was delays do to COVID as stated on the website. I waited a couple months and emailed them several times just to get an estimated time and and never got a response. Theres no way to get ahold of them other than email. Customer service is nonexistent.

SCAM This 1 star is not about the quality of the product, but the quality of the LACK OF CUSTOMER SERVICE!!!! Where is my order? I first contacted them via their website....NO RESPONSE! I tried to call but the phone is always busy! I wrote again, but I'm sure there will be no response there, as well. I then decided to look up their rating only to find that others, like me, have the same issues. THIS IS NOT A US VETERAN OWNED/RUN COMPANY!!!! This has to be a foreign SCAM!!!!! Rush, NY is just an address! THIS BS NEEDS TO STOP!!!!!!!

I ordered my US flag on 04/02/2022 and have not received it. I ordered my US flag on 04/02/2022, my credit card was charged and I have yet to receive it. I have emailed four times asking for an update on my paid for flag and received no response each time. Called their customer service number numerous times with no response. Only reason I ordered from them is the company advertised it was “Veteran owned. “ Pathetic customer service!

Fraudulent Company - DO NOT PURCHASE HERE Many phone calls & emails to the Customer Service Dept, combined with submitting a Customer Service response on their website. All unanswered. Same song & dance as the other reviews. I only ordered from this company because my husband and I are a dual-active duty couple and wanted to support a fellow veteran who sells American made products. Disappointed that I got scammed. Below is my email to the Customer Service Dept. - - - - - - - - - - - - - - - - - - - - - - Good Morning! I placed order #5XXX9 for a flag sixty-two days ago. I have not received the flag or an email confirming it was shipped. I did read & do understand your notice that there will be delays due to COVID-19. However, I wasn’t expecting it to be over two months. Can you please provide an estimated ship date? If the flag will not be able to be delivered by the end of November, I will need a refund of $80.28 that was paid to Cavalry Flags on Sep 13, 2022. Thank you for your assistance. A prompt response would be greatly appreciated.

Stay clear Ordered American Flag Jul 19 2022 not received yet Am a member of many veteran organizations will advise all to stay clear, even their email is returned by mail demon.