Venus et Fleur

9115 Dice Road, 90670, Santa Fe Springs, United States
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1.55
Based on 20 Reviews

5

10.00%

4

0.00%

3

5.00%

2

5.00%

1

80.00%
About Venus et Fleur

Venus et Fleur eternity flowers are luxury florals that can last more than a year with proper care. Our expertly handcrafted arrangements are made to leave a long-lasting impression on the hearts of your loved ones. These arrangements are perfect for a wide variety of events, including anniversaries, weddings, birthdays, Valentine’s Day, Mother’s Day, and any other event that needs a touch of luxury.

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Dee
GB

Flowers lasted less than 2 months Flowers lasted less than 2 months! They began losing their color and turning white, dry, and breaking. When I contacted customer service, which was horrible. They were dismissive and have blame the customer for their subpar product. Don't waste your money!

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Chris Zambito
GB

They refused to honor a discount code… They refused to honor a discount code they mailed me. They told me to place my order and they would refund me since the promo code wouldn’t work. After I did they refused to do it. Very unethical, I will not order again

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Tom
GB

They don't care about you Ordered Jan 20th to be delivered in time for valentines day. UPS Label created hours later, never scanned. called 4x "We will check with the warehouse" giving plenty of time to send out a replacement order 13th is here, No order received, No order on the way, no recourse offered. Stated all they can do is wait for the warehouse to respond. they do not care about customer satisfaction, nor will they provide you any copy of a customer service transcript. First time customer. Feel robbed of $400 Update: The issue has been remedied to my satisfaction, thank you DAPHNEY with customer service for finally providing a viable solution.

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Kelly F
GB

They hate Christmas and their customers I ordered on December 12th with expedited Christmas shipping that they guaranteed would be on time. They waited until December 23rd to inform me that they ran out! Then they offered an alternative, which I accepted. And yet again they contacted me to let me know that they ran out of the alternate that they offered me! What an absolute joke. I have 2 orders missing, and another order received broken roses. Do yourself a favor and don't buy from them. I've spent over $8,000 with this company and they offered me a $20 gift card as an apology for missing Christmas. They don't care, and their awful reviews show it.

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Mark D'Cruz
GB

These roses are well beyond… These roses are well beyond Outstanding. I was a little worried, considering that they did not arrive when they were supposed too, but after receiving them, my perception changed. High quality, exceptional product. They where just so beyond beautiful. Will definitely be buying again.

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