Arguably a great product but pitiful customer service. Arguably a great product, however they do not back it up with great customer service. After two attempts to order an arrangement via their internet website and one via telephone to customer service line the order STILL has not shipped. Due to no fault of mine or my bank. Their customer service has not shipped the flowers and we have now missed the event that was the whole point behind ordering this several hundred dollar arrangement. Totally let down and dissatisfied. Going back to fresh flowers thru a local florist who can deliver as promised. Pitiful and embarrassing.

I recently placed an order through… I recently placed an order through Venus, It arrived in 2 days and is gorgeous, just like in the pictures.They were packaged well and came with instructions for on going care. I also received a follow up with useful information. This isn't a cheap arrangement and isn['t for everyone, but considering how long they last, I felt it was well worth every penny I spent

These roses are well beyond… These roses are well beyond Outstanding. I was a little worried, considering that they did not arrive when they were supposed too, but after receiving them, my perception changed. High quality, exceptional product. They where just so beyond beautiful. Will definitely be buying again.

Buyer beware Venues… I recently purchased roses from Venues et Fleur and was extremely disappointed. Not only were the roses overpriced, but they didn’t even last a week despite following all care instructions. To make matters worse, the packaging was flimsy and cheap, not at all reflective of the premium price tag. Save your money and look elsewhere for quality flowers. Buyer beware, this is not worth the investment.

They refused to honor a discount code… They refused to honor a discount code they mailed me. They told me to place my order and they would refund me since the promo code wouldn’t work. After I did they refused to do it. Very unethical, I will not order again