Great Products ... *WHEN* they ship I have a Pico and Picomax from Altifarm Verde. Both are honestly *awesome* products, so I ordered an Herbstation which has a "certified shipping within 48 hours" tag on the website (still as of today, Apr.25th) and the order is still "unfulfilled". Their communication has been mostly "yeah .. we got some problems with delivery". That's somewhat understandable, but after two months they still claimed "48 hours shipping". Anyway, after writing a scathing review here they finally shipped my Herbstation within a couple of days,though sadly with a US plug instead of a European. They should at least update their website with a "may or may not ship within the current fiscal year" tag and automatically keep their customers informed about problems, ESPECIALLY if they are not at fault (check Valco for some great ways to do that!) As I said, the shipping problems aside, their products are really awesome.

Scam - they'll take your money and never send you anything Please don't do the same mistake I have done so long ago. Back in 2020 I have backed this company's Pico and since then only have received apologies, no product yet in over two years. They usually do not react to emails at all and have launched several other campaigns in the meantime without sending me what I had paid for such a long time ago. Do yourself a favor and avoid this company if you actually want to receive a product for your money.

2.5 years later and nothing 2.5 years later after ordering multiple pico max. Received 1 but not the 3 other I ordered. I email once a month or so and just keep getting told by Zack “There are delays caused by the sourcing constraints and procurement challenges that we are currently facing. These issues are affecting our ability to acquire raw materials and software, which is impacting the production of batteries in particular. We are working to resolve these issues as quickly as possible and appreciate your patience. We genuinely appreciate your patience and understanding, and we will keep you updated on the progress of your order.”

No delivery, no accountability I ordered an upgrade in Feb of 2022 and it is now ONE YEAR later and they have not sent anything. I’ve been reaching out regularly to get any sort of update and they either don’t respond at all or say I’m in the queue, I’m on the priority list, I’m going to get tracking because it’ll ship next week and it HASN’T after a whole year!! This entire company is a scam and I could never recommend them to anyone. It’s a different customer service person each time, and none of them could be bothered to actually help.

This company is just a scam This company is just a scam. I backed their Indiegogo campaign nearly 2 years ago, still have nothing delivered, yet they are running new campaigns on Kickstarter. I managed to get in touch with them recently and they said my delivery address was out of area for Fedex (it's not) and asked for more money to ship.