Great Products ... *WHEN* they ship I have a Pico and Picomax from Altifarm Verde. Both are honestly *awesome* products, so I ordered an Herbstation which has a "certified shipping within 48 hours" tag on the website (still as of today, Apr.25th) and the order is still "unfulfilled". Their communication has been mostly "yeah .. we got some problems with delivery". That's somewhat understandable, but after two months they still claimed "48 hours shipping". Anyway, after writing a scathing review here they finally shipped my Herbstation within a couple of days,though sadly with a US plug instead of a European. They should at least update their website with a "may or may not ship within the current fiscal year" tag and automatically keep their customers informed about problems, ESPECIALLY if they are not at fault (check Valco for some great ways to do that!) As I said, the shipping problems aside, their products are really awesome.

Needs to focus on delivering their current project before moving on Altifarm has made several claims about when their items would ship both to the community and even me personally (they claimed my order would ship within a day but 21 days later there was still no movement). Instead of working on their current problems they are continuing to shill their next projects.

Replacement stand I just got a replacement stand for my Herbstation. As always, I love this brand and its innovation for my plants and honestly, having so many everywhere in the house with Pico also grounds me mentally. The best therapy session is looking at my plants alive!

No delivery, no accountability I ordered an upgrade in Feb of 2022 and it is now ONE YEAR later and they have not sent anything. I’ve been reaching out regularly to get any sort of update and they either don’t respond at all or say I’m in the queue, I’m on the priority list, I’m going to get tracking because it’ll ship next week and it HASN’T after a whole year!! This entire company is a scam and I could never recommend them to anyone. It’s a different customer service person each time, and none of them could be bothered to actually help.

Scam - they'll take your money and never send you anything Please don't do the same mistake I have done so long ago. Back in 2020 I have backed this company's Pico and since then only have received apologies, no product yet in over two years. They usually do not react to emails at all and have launched several other campaigns in the meantime without sending me what I had paid for such a long time ago. Do yourself a favor and avoid this company if you actually want to receive a product for your money.