Called to check on original order Called to check on original order. Advised was probably lost in the mail. I was sent a replacement order which arrived today. Plant pots were tossed into shipping box with no packing so all the plants were out of pots and damaged. Quality of the plant is poor, scraggly. The initial order was also delivered today. Those plants had been nicely packed but after being in the mail for so long were dried out and in terrible shape. Good Bye forever American Meadows.

The bulbs I received were large and healthy The bulbs I received were large and healthy but not the colors they should have been. The company was very quick to issue me a refund and I appreciate them doing that. I would order again from them.

They made good I ordered from them last year and received nicely packed,beautiful plants. They even sent two new plants when the first ones died, so I ordered from them again this year. My mistake, no tracking on the plants just said a label has been issued. When they did arrive, half were dead. I called them right away, I was told to send a picture to their help desk. I did, no response. I called, hold time 4 minutes.i hung up after an hour and a half. I tried the next day, again an hour I also called on my cellphone, so I was on hold on both. I hung up after another hour. I’ve sent them an email requesting some kind of response. So far nothing. I think I will try to dispute this with my credit card. I definitely won’t be ordering from them again. Update, I received an email after posting this and they have resent my order with strong beautiful plants, I don’t know if it was my email or this review .I am pleased with these plants and will give them another chance.. next year.

Good company no problems I ordered from this company with NO ISSUE! I received very nice delphinium plants from them. The plants grew well. This is a hard business but, I felt a need to review them because I am a good gardener and I never had a bad experience with them.

Never again.. Never again... I placed 3 orders over a period of 3 weeks, total about $600. Receive only one of 3 correctly. One order was packaged well, but 2 plants were the wrong thing entirely. Another order was lost in the mail. The "lost" shipment did finally arrive 20 days later. The box had no indication of which side was up. The plants were stuffed into a flat and they had been tossed, dirt everywhere. I called 3 separate times (45 mins-disconnected, 1hr, 10 mins - need to wait 10 days after shipment before they are willing to help, 1 hr 38 mins - agreed to replace lost and incorrect plants). The lost order once again came on a flat with plants tossed, dirt everywhere, some are on life support and shipment only took 3 days to get here. The replacement plants arrived alive and well and well packaged. So, the do know how to ship plants, just choose to do it poorly for large orders. For a premium price, you'd think they would care that the plants actually arrive alive and well. Nurseries usually care about plants, but based on my experience they do not.