Excellent service and product. Sierra veranda arrived and was fairly easy to put up with 2 people. When we were inserting the roofing paddles at first it didnt seem to be sitting right but we soon realised we hadn't placed the legs quite square but once we corrected that it was. It has been absolutely great. We have already had intense wind and rain and it has been solid. There hasn't been too much noise with the rain battering down. We have mounted it onto a pebble dashed wall so we have used lots of sealant to keep it waterproof which we have managed after a couple of goes so smooth brick walls will be no problem. A piece of guttering had been broken in transit but company replaced it promptly without hesitation.

Absolutely delighted with my recent… Absolutely delighted with my recent purchase/delivery and build of my lovely greenhouse. I was a bit aprehensive (at 77yrs of age) building it......but, in all honesty it all went together perfectly (patience and reading the instructions twice before each step works wonders). I now have a very happy wife, and you know what that means "happy wife, happy life". 100% for service. I should also add that during the build of the greenhouse, I lost / misplaced one of the door lock assembly components....Parlam were contacted through Amazon and very swiftly (and I mean very, very quickly) replaced the complete door lock components free of charge.

Shed had missing rubber seals and every… Shed had missing rubber seals and every time I try to contact customer service, it doesn’t lead you anywhere, same with trying to order free gift, left a review on b&q where it was purchased from but is this just a con???? Is someone available to answer queries anywhere and enable us to make the shed wind proof and safe in high winds???????? It’s so frustrating.

Stay as far away from this product as… Stay as far away from this product as possible! An absolute nightmare to assemble, flimsy as all hell and an overall piece of crap! I've assembled many sheds over the years and never have I've come across such an abortion case as this! Unmarked components, less than informative instructions and it's like trying to build a house of cards when assembling! I can't believe that they even put something like this out on the market! An absolute piece of garbage!!! Save yourself the aggravation and avoid this at all costs!!!

Not fit for purpose Do not buy a Palram Oasis polycarbonate greenhouse if you live in a place subject to strong winds eg Scotland.. I live in Edinburgh and this greenhouse blew down within a couple of months of purchase. I managed to re-erect it and secured the roof to the base using wires fed through the roof struts. This did prevent the structure from disappearing down the street during a recent storm but it didn’t prevent it from imploding. It now lies in pieces in my garage awaiting the visit of an insurance assessor.