After sales service I purchased a Palram Green house in 2000, it was built to a price, but acceptable. In windy conditions the opening window latch was poor so I resorted to using a bungy cord as a more secure locking mechanism. Recently in a storm I forgot to fix the bungy cord and the openening window assembly was lost. I contacted Palram was offered a replacemen, a bit expensive but replacement parts often are. I paid by bank transfer and whilst waiting for delivery the window was found on top of a 2.5m high hedge. As I hadn't received the replacement I asked if I could cancel or return and get a partial refund. The refund was offered but now over 4 weeks have elapsed and I haven't received the part or the refund. On 27/12 I received the refund!

Stay as far away from this product as… Stay as far away from this product as possible! An absolute nightmare to assemble, flimsy as all hell and an overall piece of crap! I've assembled many sheds over the years and never have I've come across such an abortion case as this! Unmarked components, less than informative instructions and it's like trying to build a house of cards when assembling! I can't believe that they even put something like this out on the market! An absolute piece of garbage!!! Save yourself the aggravation and avoid this at all costs!!!

8x6 Palram Skylight shed I bought the 8x6 Palram Skylight shed in Amber. Overall the shed is very good, lightweight so needs anchoring but feels stable and secure once built. The cons are that the floor is paper thin plastic, so any bumps come through and that the mechanism to hold the padlock is held in by self tapping screws, so no matter how secure the padlock, anyone with a screwdriver can get it open.

Palram skylight shed 6x10 Arrived as per delivery date on website. Easy to follow instructions but took slightly longer to build than expected. Happy with quality of shed although floor panels dont seem to lie flat at present time but may settle. The 2 vents could do with some sort of regulated sliding cover for air flow Now 3rd July and still not received free shelf. Was told end of May that stock should be arriving beginning of June but still no sign of it after several attempts to contact company.

Shed had missing rubber seals and every… Shed had missing rubber seals and every time I try to contact customer service, it doesn’t lead you anywhere, same with trying to order free gift, left a review on b&q where it was purchased from but is this just a con???? Is someone available to answer queries anywhere and enable us to make the shed wind proof and safe in high winds???????? It’s so frustrating.