Cayla Burks
GBI've had the BEST experience with… I've had the BEST experience with Outdoor Kitchen Connection! They helped me find the product I was needing and had it on the fast!!!
Adriana
GBScam! Don’t make the same mistake I did! If I had the option I would leave no stars! They say they have the best customer service probably because it’s just one person behind that computer screen scamming people out of their money, I ordered an outdoor grill December 21 2021, we are now going into April 2022 almost and I have never once received tracking information or when to expect it, I kept getting responses like oh we’ll have tracking information in 2 days those 2 days went by and received nothing they never pick up the phone so they send a text saying someone will call you back and no one does, they’ll respond to chats on the website but can never answer a call. So upsetting this “company” doesn’t know how to really give good customer service but of course then again their quick with taking your money but never get your order to you
Kory Khosravi
GBWARNING - Do NOT buy from or trust this seller WARNING - Do NOT buy from or trust this seller YOU HAVE BEEN WARNED! I placed an order with this company over 6 weeks ago. This guy Kyle Farmer called me and did a very nice first gesture the moment we placed the order for a Bull outdoor refrigerator. After that it was a horror movie. He threw the whole playbook at me and is very smooth at it. Bottom line- We never received shipment / tracking info first time. So after 3 weeks he tells me the first unit me was damaged at UPS and he will ship another one. This time he fills out a shipment label ~ 3 weeks ago. Well it stayed at a label and UPS never received nor shipped the second unit. He says it could have been stolen. And that he would ship a third one. He claims he has already paid for 2 refrigerators and is out the money. I just told him to cancel the order. Please do NOT waste you time and mental health with this guy. He's negative energy.
JG
GBBest online retail transaction in years! Outdoor Kitchen Connection is the best online retailer I have used in years. Heck the service was so good it was like I was dealing with an old friend not just an online store. The answered questions I had right away via email, text and even a phone call. I can’t say enough about my experience purchasing BBQ grill equipment from them and would be willing to place my outdoor purchases through them. Their pricing was reasonable, the delivery was prompt and they kept I touch with me the entire process. With so many websites you are just an order number but this was the personalized service that has been missing. Do yourself a favor and order your outdoor grilling equipment from Kyle and the team at Outdoor Kitchen Connection
Michael Frost
GBShipping is a little challenging as you… Shipping is a little challenging as you can read in the news and on TV, but Kyle kept us informed and made us comfortable with the process! He is a man of his word and reliable company to deal with. Great products and prices!