JG
GBBest online retail transaction in years! Outdoor Kitchen Connection is the best online retailer I have used in years. Heck the service was so good it was like I was dealing with an old friend not just an online store. The answered questions I had right away via email, text and even a phone call. I can’t say enough about my experience purchasing BBQ grill equipment from them and would be willing to place my outdoor purchases through them. Their pricing was reasonable, the delivery was prompt and they kept I touch with me the entire process. With so many websites you are just an order number but this was the personalized service that has been missing. Do yourself a favor and order your outdoor grilling equipment from Kyle and the team at Outdoor Kitchen Connection
Nancy Thomas
GBThe customer service I received from… The customer service I received from this company was awesome! So personal and genuinely appreciative for our business and making sure everything went smooth and we were happy. Kept me informed of what was going on and exactly when to expect our shipment. I will definitely recommend them to everyone.
Godfrey Offoegbu
GBEverything went smooth from ordering to… Everything went smooth from ordering to shipment and delivery. No concerns at all. Great job!
LP
GBBasically a scam site as others have stated! Basically a scam site, as others have said. I ordered a small range vent hood for an apartment I rent. They are hard to find that small, and Outdoor Kitchen Connection showed it in stock. Then began the many months of "it's being shipped" and "oops we made a mistake" and "Now, it's being shipped". After two months, they charged my CC and sent a shipping notice, which wasn't actually a "real" tracking! As others have said, they respond really fast via email, and make all sorts of nice comments and promises, then nothing happens. (Kyle Farmer-if that's his name, is really smooth!) They are dragging you along. Finally, I asked for a refund and gave it a week or so to refund my CC (should be easy, right?) They never did, so I contacted my CC company (USAA-they are wonderful with this scam stuff!) I disputed the charge, and they ruled in my favor, so I beat you Outdoor Kitchen Connection FRAUDS! Don't even chance it! Go to a local appliance or Home Depot or Lowes. If the price is too good to believe, there is a reason for it!
Michael Frost
GBShipping is a little challenging as you… Shipping is a little challenging as you can read in the news and on TV, but Kyle kept us informed and made us comfortable with the process! He is a man of his word and reliable company to deal with. Great products and prices!