Monica Perry
GBOutstanding Customer Service The communication that we received from Outdoor Kitchen Connection/Kyle has been consistent, thorough, and completely appreciated from order to delivery. Kyle verified our order, confirmed shipping information, let us know who/when the shipper would be calling to confirm, and was as concerned about our order as we were! Kyle is very knowledgeable and answered all additional product questions we had as well. Our order arrived timely and in pristine condition. Our first stop for any additional items to improve our outdoor space will be Outdoor Kitchen Connection!
Kory Khosravi
GBWARNING - Do NOT buy from or trust this seller WARNING - Do NOT buy from or trust this seller YOU HAVE BEEN WARNED! I placed an order with this company over 6 weeks ago. This guy Kyle Farmer called me and did a very nice first gesture the moment we placed the order for a Bull outdoor refrigerator. After that it was a horror movie. He threw the whole playbook at me and is very smooth at it. Bottom line- We never received shipment / tracking info first time. So after 3 weeks he tells me the first unit me was damaged at UPS and he will ship another one. This time he fills out a shipment label ~ 3 weeks ago. Well it stayed at a label and UPS never received nor shipped the second unit. He says it could have been stolen. And that he would ship a third one. He claims he has already paid for 2 refrigerators and is out the money. I just told him to cancel the order. Please do NOT waste you time and mental health with this guy. He's negative energy.
Frank
GBGreat customer service Great customer service. Quickly responded to all inquiries. Ordered product was delivered on time as promised. Would definitely not hesitate to order again.
Cayla Burks
GBI've had the BEST experience with… I've had the BEST experience with Outdoor Kitchen Connection! They helped me find the product I was needing and had it on the fast!!!
William Jackson
GBOrdered grill Ordered grill, drawers, and doors for an outdoor kitchen build. Never received and to this day cannot get info on when they’ll ship and when to expect these products. Eventually called credit card company and had transaction cancelled! Stay away from this company!