Worst ever Missing items that were marked cancelled on packing slip. I never recieved a refund. All brussel sprout plants were infested with worms and were destroy in transit. No response to emails or phone calls. The phone number included with packing slip is disconnected. They sent out some sob story about how they were so busy that the customer service people need to help pack things however they send out at least one email a day to sell more items. 💩 I would suggest disputing charges with bank or credit card at this point.

I cannot find my order which was placed… I cannot find my order which was placed and paid for through paypal on March 8, 2024.

My first time to order from GrowJoy My first time to order from GrowJoy. I was skeptical because in the past when ordering from other companies the plants arrive looking very sad and beat up. GrowJoy sent larger, healthier, thriving plants in the absolute BEST PACKAGING I have ever gotten and I am over 70 so I've been buying plants a long time. The fact that I was able to buy Lotus Vine plants when every nursery seems to be out was truly pleasing! Believe me, I searched locally and online. Needless to say, I am thrilled with my order, store communication and packaging. Thanks, GrowJoy!

You really need to improve!! You really need to improve!! I ordered four of your sunflowers of which three were completely wilted and nicked upon arrival. My gardener planted all three of them immediately, I watered them conscientiously. Only one of them survived. I suspect they were already half dead when you sent them off. I asked for a refund, but you do not give that. You only offer customer credit or a replacement. I informed you after the plants arrived, but never heard back from you. You have a system that does not allow for human contact.

I wondered how the plants would arrive… I wondered how the plants would arrive and was delighted when the clever packaging of my two tomatoes arrived and the plants were healthy, beautiful, and strong.