Poor (non-realtime) customer service. Ordered a cake to be sent to recipient in another country. Bank account debited. Company emailed ‘We don’t know if you’re genuine, so have to speak to you’. After getting past that stage (even though bank accepted transaction without query), company sent email stating cake would be delivered. Second email came later saying cake would not be delivered due to location of recipient. Refund supposedly triggered (waits in anticipation). Real-time chat didn’t work and initial emails took hours to get response. This is not how to operate an international company’s customer service.

Beautiful bouquet of roses delivered right on time I ordered a bouquet of red roses from South Africa to be delivered to my daughter in a small town in Portugal on her birthday, the 8th of May. What a wonderful surprise I had when she sent me a photo of the beautiful fresh roses delivered early on the morning of her birthday!

Flowers Across the Pond I am in England, wanting to send flowers to a friend in California, USA. I found Flora2000 by chance and ordered an arrangement to include a glass vase, as my friend has had major surgery and I wanted something that is already arranged. The flowers were not available on the requested delivery day, but Flora2000 kept me well informed by email, and then delivered the next day. The flower arrangement is beautiful, exactly what was wanted and needed. Thank you

Sending flowers to Germany I was able to send sympathy flowers from the U.S. to Germany within 2 days and they were beautiful!

I’ve used this service three times now… I’ve used this service three times now each time has been problematic and stressful. The flowers never get delivered especially on time. They do a completely horrible job on keeping you updated if your order is cancelled or if there’s anything wrong with the order very bad experience, and if you want to save yourself, a whole load of stress and hassle and money I would not recommend using these guys