Thank you Kennet for your wonderful customer service. Kennet was very helpful with my decision to send a basket of blooming plants to express our condolences. Kenneth also offered to increase the size of the basket without additional charge. He was very pleasant and knowledgeable. After having spoken to several florists it was an easy decision to place my order with Kennet at SarataFlorist.

Scammed as well I ordered flowers on 4/3 and unfortunately it was cancelled the same way as everyone else’s was. I emailed on 4/11 regarding a refund and was told they were working on it. I still have not received the refund and it is 4/23 and am no longer getting responses to my emails. I need my money back! The website says 2-5 days and we are approaching a month. I wish I had seen the reviews before I ordered. Super unhappy with this experience.

They don't even deserve a one star They don't even deserve a one star. I ordered flowers, cake pops and strawberries for a birthday. They charged my card $154 immediately and then sent me an email 30 minutes later stating my order could not be processed and I would receive a full refund. That was on March 28th and to this day I still have yet to see the refund and they state there working on it. I'm not an idiot and I know it doesn't take this long to refund a card

Great experience Great customer service. They called to notify me that they upgraded my bouquet to make it a bigger bouquet for free which made me very happy. Will definitely recommend this florist

Absolute scam Absolute scam. Our daughter who is away at college used this florist to send flowers to her best friend for her birthday. As soon as she placed the order she received a message saying they canceled the order because it was out of their delivery zone. They claimed to issue her a refund, even sent a false refund receipt, but never refunded her. She is now out over 60$ and it is completely unacceptable. I hope these people find karma real soon. Sarata Florist- there’s still no refund. Hope it feels good taking advantage of college kids. We’re reporting you to our bank so you can’t continue to steal from teenagers or anyone else.