Refund I placed an order from them on 4/17. The next day I received a message from them that my order was cancelled and I would receive a refund. I sent a message and I not had a response. I will be file complaint with the BBB also.

Great experience Great customer service. They called to notify me that they upgraded my bouquet to make it a bigger bouquet for free which made me very happy. Will definitely recommend this florist

Loved my experience Arik was very professional and kind. Confirmed all my information to make sure everything was as I wanted it. Amazing service.

Thank you Kennet for your wonderful customer service. Kennet was very helpful with my decision to send a basket of blooming plants to express our condolences. Kenneth also offered to increase the size of the basket without additional charge. He was very pleasant and knowledgeable. After having spoken to several florists it was an easy decision to place my order with Kennet at SarataFlorist.

I wish I could give 0 stars to this… I wish I could give 0 stars to this business cause I placed an order to be delivered to my sister on her birthday, minutes later they sent me an email stating the order had been canceled and a refund was issued. Days later and I still had not seen a refund. Called them and they said they already issued the refund and had to wait for my bank or credit card to post it. I called my credit card immediately upon reading online that this company was a scam and that many customers had the same issue. They submitted a claims requesting my refund. Buyer be ware. Sarata florist.com are scammers. Do not buy from them.