The only thing I disliked was their… The only thing I disliked was their replacement choices for the flowers they didn't have in stock. The rest was very nicely done, the colors were good and the delivery was on time. Also the card was written correctly which I greatly appreciated. I would definitely use this company again should the need arise.

Very disappointed with the final outcome, Very disappointed with the final product. I has chosen an all lavendar (final cost over $90.) and I was told, "The flowers you chose were not available, we'd like to make a Designer's Choice arrangement of equal value instead, may we do that? I asked, could you tell me what flowers you'd be using in place of. Answer, The floral designer will make something they feel is appropriate using the fresh seasonal flowers that are available, filled to an equal value. I asked please send me a photo of finished product. Florist One Customer Service responded: We are happy to request a picture but cannot guarantee one. I did not get one. I did respond that is important to have lavender in th arrangement please. They responded; We will request lavender. Next I received a text that order had been delivered. My friend sent me a overhead photo! It had (6) roses & wax flowers (pink) but a very sad looking arrangement. Not a tight arrangement, or lush. Almost rushed looking. Wish I could add a attachemnt for you to see along with the orginal online photo, it was a front shot with 6 roses, looking full and lush. Sure you can see what I ordered in the first place. Not a happy girl.

Really lovely floral arrangement. Really lovely floral arrangement. Delivery was delayed one day due to the local florist not having the right flowers but the arrangement arrived the next day and was well received. Very pleasant service. Everything was communicated to me right away

For the notifying of not finding the… For the notifying of not finding the persons name at the hospital and helping me to quickly figure this matter out.. then getting the flowers there in a timely manner. Thank you! Becky Svea

Poor customer service I ordered birthday flowers two weeks ahead of the chosen delivery date. My order was accepted. One day before the delivery date, I was notified the local florists associated with this site could not make the delivery. I am now scrambling to find an alternative gift that can be overnighted to reach the recipient on her birthday.