Poor communication, late or no delivery I ordered the flowers on 12/26 for delivery on 12/27. On 12/27 I got an email (not a phone call or text) by the time I read the email and learned that I was to call a phone # to discuss a substitution (I had auth'd a substitution on the orig order), your office was closed. Will flowers be delivered late on 12/28? I hope so!

Flowers to Cheer Up Student Dorms! Ordered bouquet online for my daughter, who is a freshman first time away from home moving into her Syracuse University dorm. Bouquet was absolutely gorgeous, and delivered exactly when it was supposed to be. She loved it so much--thank you!

Intended to send flowers to a family… Intended to send flowers to a family member on the hospital. The flowers weren’t delivered. Hoping they make good on getting them out tomorrow Of I had been informed earlier I could have gotten them delivered by another company. I am still hoping tomorrow works out and then I will revise my opinion and review.

Disappointed, in the circumstances. I had believed the flowers would be delivered today since the order was placed on time. I just received an email that because of the holiday (which is tomorrow), the local florists have declined being able to deliver, as hoped. I do not reside in the US and was just visiting for a while. My hostess was very kind and so I had wanted that the flowers be delivered before I leave tonight, so I could witness her surprise when she receives them. Unfortunately, I am told this is not possible after payment has been effected so I have asked that the flowers be delivered even in my absence, after I have left the country.

Poor communication. I asked the representative to find someone who can access the military base as the recipient works on base. The rep said they would find a florist who has base access. The florist called me last minute and asked me if the recipient could come to the the gate because they did not have access. This is. It what I wanted. Poor communication