Jerry Jeffery
GBI called with my problem I called with my problem, they answered quickly and said they would call me back if I didn't want to hold. Less than 3 minutes they were talking to me and no AI, a real voice. After some basic questions, I was walked through the paperwork for a replacement at no cost to me. AMAZING
Dave G
GBExcellent Customer Support Had a problem with an XL-Stream hose end sprinkler leaking when shut off. E-mailed customer support and received a quick response with steps to replace the item at no cost to me. Always buy Orbit sprinklers and parts and will certainly continue to do that!
Eve Liu
GBsmooth warrenty My orbit irrigation time broke down. The warranty process was very smooth. They customer service processed my warranty and gave me a code for ordering a new one free of charge. This is a well trusted brand.
Margaret
GBAwesome customer Service First off, the clarity of the speech of the person with whom I spoke. It’s so great not to have to struggle to understand! The person’s patience and determination to help me solve my problem. When they realized the unit was faulty, they initiated a replacement. They were awesome.
John
GBOutstanding service! Your representative who helped me today was outstanding! Very polite, pleasant, and professional! She helped me walk through what I needed to do on the website, And answered all my questions extremely well. I don’t have her name, but if you can figure out who it was, give her a big pad on the back.