Turns out my former rating of 1 was… Turns out my former rating of 1 was temporary as my problem happened during holidays when all were vacationing Since then my problem has been solved. Thanks . A 10!

I've had success ordering 2 rugs so… I've had success ordering 2 rugs so far. A little pricey, but the quality is definitely there. I wouldn't mind getting an annual email promotion as repeat customer. That said, they did offer 15% off my next purchase. The email responses to my questions were very much appreciated.

Ordering process went smoothly Ordering process went smoothly. Product delivered on time as promised. Quality of product matches the description on seller's website. Overall satisfied with process. However, the additional discount for providing email subscription was not done automatically. I received the discount code after the sale was completed.

Mixed Review Your rugs are beautiful and reasonably priced. Plus you have an amazing selection of colors and styles. Your rugs are over the top!! They rate way over 5 stars!! Unfortunately, your customer support isn’t good. Sorry to say, it leaves a lot to be desired with a very complicated return system in which you cannot get anyone to help you. Ann Spies Young Livermore, California

Best rug seller out there The quality of the rugs is great and your responsive service and speed of delivery are really good.I haven’t found any better value in the hand knotted rug market